From DTC to Doctor-Led GTM
Silene Biotech pioneered a novel direct‑to‑consumer (DTC) stem‑cell preservation service—freezing healthy cells today to enable future regenerative therapies. While early adopters (biohackers and tech innovators) embraced the concept, broader growth hinged on capturing the “baby boomer” market, a demographic that relies on physician guidance for medical decisions.
Case Study: Silene Biotech (Exit: CuriBio)
How a B2B2C Pivot Unlocked the Baby Boomer Market and a Strategic Exit
Company: Silene Biotech, FDA-Registered Stem Cell Collection and Preservation Role: Founding Executive Team, GTM and Marketing Leadership Timeline: 2017 to 2019
Silene Biotech had something genuinely novel. An FDA-registered stem cell collection and preservation service, delivered through a 90-second blood draw administered by a trained phlebotomist. The science was sound. The funding was in place following Techstars Seattle. What the business needed was a GTM strategy capable of turning an early-adopter concept into a scalable service with broad market appeal.
I joined the founding executive team to build that strategy and own the commercial execution.
The Situation
The initial DTC model had generated traction with biohackers and tech innovators, but that segment had a ceiling. Reaching the baby boomer market, which represented the real growth opportunity, required a fundamentally different approach. Baby boomers made healthcare decisions differently. They needed physician endorsement, clinical credibility, and a level of educational support that the existing model wasn't designed to provide.
Three barriers needed to be addressed before scale was possible:
Physician trust: Patients in the target demographic needed to hear about stem cell collection directly from their trusted healthcare providers
Knowledge gap: Both patients and physicians lacked awareness of stem cell collection and regenerative medicine, requiring a narrative that could speak credibly to both audiences simultaneously
Scalability: The DTC model alone couldn't sustain long-term growth or profitability without a broader distribution infrastructure
What I Did
Market Strategy and Service Repositioning
I developed a comprehensive GTM strategy built around an agile plan to optimize across multiple market opportunities simultaneously. The first move was repositioning the service itself.
I rebranded as StemFreeze, an integrated offering that combined stem cell preservation, biological age analysis through a SpectraCell Telomere partnership, and telemedicine consultation. The new packaging made the service more approachable, more clinically credible, and significantly easier to explain to both physicians and patients. Adding BeTheMatch as our donor research partner and Fred Hutch as our storage partner gave the offering institutional credibility that the original DTC brand couldn't match.
Physician Partner Strategy
To unlock the baby boomer segment, I developed a physician partner strategy that expanded reach and created a trusted referral pathway into the service.
Partnered with leading physicians across Washington, San Francisco, and Los Angeles to educate their patients on the benefits and sell through their on-site clinics
Developed CE-accredited educational materials and tools that gave physicians what they needed to have confident conversations with patients
This channel directly improved sales within older patient segments and created a sustainable referral model
Regional Distribution and Channel Partnerships
Partnered with all Bloodworks Northwest locations as our primary collection partner, expanding reach across Washington
Launched a white-glove mobile phlebotomy concierge service to reach patients at home, in the office, and at workplace events
Expanded into 3 regions with 4 affiliate clinics across the west coast
FDA-Compliant Content Marketing and Donor Strategy
Given FDA advertising constraints around direct purchase promotion, I developed a content-driven strategy anchored by "Stem Cells in Plain English," a thought leadership resource designed to educate and build trust before conversion.
Used AdWords campaigns to drive downloads rather than direct purchase, feeding prospects into physician-led conversion pathways
Refined donor messaging strategy to improve opt-in rates and reach physician audiences
Executed an integrated digital strategy across SEO, SEM, social media, and email
The Outcomes
10% month-over-month revenue growth sustained through channel expansion and service repositioning
1,200 customers and $1.1M in subscription revenue generated through channel partners
Donor opt-in rate improved from 40% to over 80% in under 24 months
10K downloads of thought leadership content with a 12% conversion rate to paying customers
Expanded into 3 regions with 4 affiliate clinics across the west coast
Strategic acquisition by Curi Bio in 2019, with the anonymous donor IP and dataset acquired for research into stem cell-based platforms and technologies
What This Work Reflects
Building a market from scratch inside a highly regulated, clinically complex category requires more than creative marketing. It requires the ability to identify what's blocking growth, design the strategy to remove those barriers, and build the partnerships and infrastructure to scale what works. At Silene, that meant operating across clinical education, channel development, brand strategy, and digital execution simultaneously to bring a genuinely new service category to market.

Lena Shaw
Healthcare operator specialized in product strategy, go-to-market execution, and value-based care delivery.
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